Terms and Conditions

We strive to ship orders quickly, and in fact have a reputation for doing so. In 2021, the busiest year the bike industry has seen in decades, 97% of all orders placed shipped within one business day. That said, we allow ourselves three (3) business days to ship orders. We will contact you if we anticipate a longer delay.

In general, orders arrive in a reasonable time frame (see average shipping times below). We cannot, however, be held responsible for shipping delays after a package leaves our location. Delays due to weather, misrouting or errors by carriers, customs processing, or any other reason are beyond our control. We are unable to process shipping refunds because a package is delayed for reasons beyond our control.


Returns will be accepted within 15 days of the original order date. Products must be in absolutely new condition.
We charge a 10% restocking fee and the original shipping charge on all returned orders returned for any reason within 15 days of the original order date. If you reorder (wrong spoke lengths, etc), we charge a 3% restocking fee + original shipping on the returned order. If the original order shipped for free, we deduct the
original shipping charge from the refunded amount.

United States Shipping

United States Postal Service (USPS) First Class and Priority Mail

  • We use the USPS for most domestic, non-rim orders including: hubs, spokes, nipples, etc. Free shipping available for retail customers on non-rim orders over $100.00
  • If your order is under 16 ounces, the shipping calculator will give you the option to ship with First Class in the United States. First Class is almost always just as fast as Priority Mail. It's just limited to 16 ounces.
  • USPS Express Mail is, in our opinion, a waste of money in the United States. It is generally 24 hours faster than Priority or First Class, and sometimes no faster at all. If you want a faster shipping method, we're happy to use Express Mail or FedEx Express. Just contact us and we'll tell you how much more it will cost. It will cost a lot more.
  • If your order is over $100.00 and under 13 ounces, it will ship with First Class.

Rim Shipments

  • We use FedEx Ground, USPS Parcel Post, or USPS Priority Mail to ship rims. Shipping rims is not cheap due to the dimensional weighting system used by most carriers. Depending on where you live, rim shipping in the lower-48 United States will be between $14.99 and $20.99
  • We can ship up to 10 rims at a time. If you need more, please contact us.
  • If you would like your rims faster, we can upgrade you to a faster shipping method. Please contact us for a quote.
  • FedEx or UPS 2-day or Overnight is prohibitively expensive and really not worth it, but we'll ship that way if you want to pay for it! All other items in a rim order (hubs, spokes, etc.) ship for free with the rims.

International Shipping

We use USPS International Mail for most of our international mail shipments. It's reliable and relatively quick, usually 7-14 business days for most shipments. Please contact us for a quote for rim shipping.
Please feel free to email us any questions you might have about shipping.

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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

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Warranty Disclaimer
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Limitation of Liability
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Typographical Errors
In the event that a www.bikehubstore.com product is mistakenly listed at an incorrect price, www.bikehubstore.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. www.bikehubstore.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, www.bikehubstore.com shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
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Use of Site
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Participation Disclaimer
www.bikehubstore.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, www.bikehubstore.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, www.bikehubstore.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to www.bikehubstore.com in its sole discretion.

You agree to indemnify, defend, and hold harmless www.bikehubstore.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
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