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BWP Distribution B2B Change
  Dear BWP Distribution Customer,


I am writing to inform you of an important change to your BWP Distribution account. On Monday, February 27 the BWP Distribution b2b shopping cart (www.bikewheelparts.com) will be deactivated. BWP account holders will instead receive dealer pricing at BikeHubStore.com.

The only thing you need to do is create a new password at BikeHubStore.com using the “Forgot Your Password” link found at https://www.bikehubstore.com/login.asp. You can begin to do this now. Your login ID at BikeHubStore.com is the same as it was at BWP Distribution. It may take a few minutes for the password reset email to arrive in your inbox. If it doesn’t, please check your spam folder. If you’re unable to reset your password, or encounter any other problems, please call for assistance (919-626-2471). If you do not wish to have a dealer account at BikeHubStore.com, please let me know and I will delete your user ID there. For those of you who previously created a dealer account at BikeHubStore.com, you will also (sorry!) need to create a new password.

I opened the BWP b2b website in 2015 because many BikeHubStore.com customers were bike shops and wheel builders. I wanted them to have their own site with discounted pricing. But maintaining two websites has proved to be quite challenging and, really, unnecessary. A single website will make it much easier to update products, keep inventory accurate and provide a better user experience overall. This is a common solution for small businesses like this one that serve both retail and wholesale customers, and one I should have implemented a long time ago.

While I hope this transition will go smoothly, I expect there will be some bumps along the way. If you encounter any problems, please trying calling first (919-626-2471) and then emailing. I will likely be able to resolve any issue quickly on the phone. And if you have any other questions about this change, please do the same.

Thank you for your business. I really appreciate it.

Brandon Hunziker
Owner, BWP Distribution and BikeHubStore.com

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